Your information.

Inquiries and owner submissions

When online submission is active, the name, contact details, dates and property information you submit are stored in a private BNB MEXICO inbox to respond to your request. A reference number confirms that the server saved it. Email notifications may also be sent to our team.

If online submission is unavailable, the form prepares an email for you to send yourself. No request is received just by preparing that email. We may share relevant dates and stay questions with a property owner or manager to answer you.

Activity counts and abuse prevention

When enabled, we count page views, approximate browser-tab visit starts and button events. Reports group activity by referring domain, general campaign tags, page, property reference, device category and page language. Browser session storage remembers campaign attribution and a tab visit reference for up to 30 minutes between page loads. A random browser ID in local storage lets us estimate distinct browsers; it is hashed before private storage and is not shared across websites. Counts are not verified people. Analytics records exclude names, messages, full referral URLs, raw IP addresses and exact locations. Detailed campaign event counts are retained for 90 days. Daily, hourly, lifetime totals and hashed browser references are retained while this reporting service operates. We respect Do Not Track and Global Privacy Control signals. Temporary keyed network-address hashes are used to limit abuse and expire after the rate-limit window. Hosting providers may keep their own server logs.

Storage and account demos

The site remembers your language. Older browser demo profiles and drafts are separate from real accounts and are not imported automatically. Online inquiry forms and the private admin inbox use a session cookie for request security. You can clear browser storage using your browser settings.

Your choices

Do not send identity documents, banking details, passwords, door codes or exact addresses through these forms. To ask about or request removal of information you sent us, email inquiries@bnbmexico.com. We retain inquiry records only while needed for follow-up and administration; contact us with questions about your record.

Real owner accounts and conversations

Owner registration stores your name, email, private phone, password hash and verification status in the server database. Your draft details and photos belong to your account. Public listings show only approved property content, general location, host name and introduction; they do not display host email, private phone or exact street addresses. Uploaded photos are re-encoded to remove metadata. Property inquiries share the guest name, email and message with the assigned owner and BNB MEXICO. Guests receive a private conversation link: anyone with it can read and reply until it expires. Notifications may be emailed when delivery is configured. Contact BNB MEXICO to request correction or deletion. Account and conversation records are retained while needed for hosting, inquiry follow-up and administration. No payment-card details are collected.

Other services

WhatsApp, email, Instagram, BajaTrip and booking platforms have their own practices. No payments are taken here. Owner accounts use the real private workspace; guest accounts are not offered in this beta.